VOIS - Area 2 - Module 1

  1. MODULE TITLE

Module 1: Building the ability to work with people from different communities, disciplines, and functions
  1. AUTHORS

Michael Wildt, Sandra Hogeforster, Anna-Maria Czarny, Christian Wildt
  1. SHORT DESCRIPTION

Open innovation requires working with people from outside of your organization. Often these people come from different cultures, backgrounds, and communities. Working with such diverse teams is a crucial component for success in innovative teams. To prevent diverse backgrounds to be an obstacle, certain aspects must be considered.

After reading this module the reader will receive an overview of different aspects of cultures, how to work with them, and use diversity as an advantage. In addition, different psychological concepts will be explained that facilitate working in teams and reaching the maximum potential of each co-worker. Certain features of your organizational structure will be questioned. To ensure the success of any open innovation strategy with workers from outside of your company cross-functional teams have to be built and work well together. Lastly, setting the right goals and the right long or short-term focus must be thought through when applying any innovation strategy. Especially when it comes to open innovation strategies supervisors must be ready for new perspectives. The ability to work with people from different communities, disciplines, and functions can be learned or enhanced and is the fundament of any open innovation strategy.
  1. LEARNING OBJECTIVES

    Upon completing this module, you should be able to:

  • A general understanding of the concept of culture and how to treat other cultures.
  • How to create cultural synergy
  • Which way is the best to build and work with a cross-functional team
  • How can SMEs cooperate with large companies or Universities
  • How to benefit from multiple people working on a project and when a group starts to work inefficiently
  • How to set goals that will increase the performance of a team without creating pressure and causing distress among team members.
  1. Training Content
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Cultural Intelligence

The term cultural intelligence (CQ) captures an individual’s capability to function and manage effectively in culturally diverse situations and settings. Although most study outcomes regard contact to other cultures as essential to improve CQ, there are different educational actions and tips one can use to improve their CQ (Ott & Michailova, 2018).

Source: (Thomas et al., 2008), own illustration

5 easy steps to improve your cultural intelligence:

  • Be curious and interested in learning about other cultures.
  • Develop an awareness of self in relation to others.

    Identify specific ways in which your own cultural background and experiences have influenced your perspective, and how other people’s behaviours are determined by their culture and experience.

  • Make your mind a clean slate.

    When you are observing other cultures, use an objective mindset.

  • Develop an awareness of your biases towards other cultures and traditions.

    Learn and practice ways to break away from those biases. Awareness without practice keeps people culturally ignorant.

  • Put yourself in situations with people from different cultures.

    • (based on https://alanweiss.com/five-ways-to-build-cultural-intelligence/ )

More information about cultural intelligence can be found in this short video.

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