VOIS - Area 2 - Module 3

  1. MODULE TITLE

Module 3: Knowledge management in-house and across organisations.
  1. AUTHORS

Prof. Marina Dabić, Tena Obradović Posinković
  1. SHORT DESCRIPTION

For the successful implementation of open innovation activities, it is not enough for SMEs to cooperate with external partners and exchange their ideas, technology, and knowledge. Small and medium-sized enterprises also need to develop capabilities, enable their employees to acquire knowledge and manage existing and newly acquired knowledge. Knowledge management helps managers control knowledge within their organizations, but also knowledge available outside their companies. In this module SMEs from bioeconomy and agri-food industry can learn about the types of knowledge, but also get advice for managing in-house knowledge, as well as knowledge across organizations.
  1. LEARNING OBJECTIVES

    Upon completing this module, you should be able to:

  • Identify the types of knowledge within your SME and understand which resources represent your competitive advantage.
  • Have a deeper understanding of knowledge management and how your SME can benefit from implementing open innovation activities.
  • Have a deeper understanding of the types of partners and how your SME can benefit from collaboration.
  • Learn how to motivate your employees to use knowledge acquired outside their own company and how to motivate them to share knowledge.
  1. Training Content
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Internal challenges in implementing knowledge management in SME

The manager of a small and medium-sized winery faces an internal challenge related to the lack of resources that enable the production of new products. The manager needs very specific technical knowledge, which will be useful only for solving the current problem and will not be needed in the future. The manager needs the specific knowledge of the employees to solve the problem with the machine, but none of his employees has that specific knowledge.

Source: https://www.freepik.com/

What do you think the manager should do?

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